Pentatonix

Name: Pentatonix
Start: 2026-11-19T19:30:00-05:00
End: 2026-11-19T21:30:00-05:00
Location: Rocket Arena

Christmas in the City Tour

On Sale Soon

Event Starts
7:30PM
Parking
Purchase Parking

Showings

Thursday, November 19 / 2026

“CHRISTMAS IN THE CITY” VIP BEHIND-THE-SCENES Q&A EXPERIENCE

One incredible floor seat within the first 3 rows with an unparalleled view of the stage*
Official pre-show mini performance by Pentatonix in an intimate setting - hear the band up close like you’ve never heard before
Access to the official Q&A with Pentatonix, with the chance to ask your very own questions!
An invitation to the official pre-show Pentatonix Winter Village - a VIP-exclusive fan zone with a tour merchandise stand nearby, a selection of complimentary sweet & salty snacks, cash bar, and fun activities filled with the warmth of the holiday season!
Exclusive autographed Pentatonix VIP gift, only available through the purchase of a VIP package!**
One commemorative VIP laminate & lanyard
Crowd-free shopping opportunity at a designated official tour merchandise stand before public doors***
On-site perks such as VIP check-in, dedicated support staff, and a priority lane into the venue before general doors***

*Exact row locations subject to venue availability

**Item is pre-signed

***Where available

NO REFUNDS, EXCHANGES RESALES OR TRANSFERS WILL BE PERMITTED. ALL PACKAGE ELEMENTS WILL BE RENDERED INVALID IF THIS TICKET IS RESOLD OR TRANSFERRED.

“SILVER BELLS” AUTOGRAPHED PACKAGE

One fantastic floor seat in rows 4-12 with an incredible view of the stage*
An invitation to the official pre-show Pentatonix Winter Village - a VIP-exclusive fan zone with a tour merchandise stand nearby, a selection of complimentary sweet & salty snacks, cash bar, and fun activities filled with the warmth of the holiday season!
Exclusive autographed Pentatonix VIP gift, only available through the purchase of a VIP package!**
One commemorative VIP laminate & lanyard
Crowd-free shopping opportunity at a designated official tour merchandise stand before public doors***
On-site perks such as VIP check-in, dedicated support staff, and a priority lane into the venue before general doors***

*Exact row locations subject to venue availability

**Item is pre-signed

***Where available

NO REFUNDS, EXCHANGES RESALES OR TRANSFERS WILL BE PERMITTED. ALL PACKAGE ELEMENTS WILL BE RENDERED INVALID IF THIS TICKET IS RESOLD OR TRANSFERRED.

ULTIMATE HOLIDAY PACKAGE

One amazing seat in the best available seated sections of the lower bowl
Exclusive Pentatonix VIP gift, only available through the purchase of a VIP package!
One commemorative VIP laminate & lanyard
On-site perks such as VIP check-in, dedicated support staff, and a priority lane into the venue before general doors*

*Where available

NO REFUNDS, EXCHANGES RESALES OR TRANSFERS WILL BE PERMITTED. ALL PACKAGE ELEMENTS WILL BE RENDERED INVALID IF THIS TICKET IS RESOLD OR TRANSFERRED.

“CHRISTMAS IN THE CITY” VIP BEHIND-THE-SCENES Q&A UPGRADE (NO TICKET INCLUDED)

Official pre-show mini performance by Pentatonix in an intimate setting - hear the band up close like you’ve never heard before
Access to the official Q&A with Pentatonix, with the chance to ask your very own questions!
An invitation to the official pre-show Pentatonix Winter Village - a VIP-exclusive fan zone with a tour merchandise stand nearby, a selection of complimentary sweet & salty snacks, cash bar, and fun activities filled with the warmth of the holiday season!
Exclusive autographed Pentatonix VIP gift, only available through the purchase of a VIP package!*
One commemorative VIP laminate & lanyard
Crowd-free shopping opportunity at a designated official tour merchandise stand before public doors**
On-site perks such as VIP check-in, dedicated support staff, and a priority lane into the venue before general doors**

*Item is pre-signed

**Where available

THIS PACKAGE DOES NOT INCLUDE A TICKET. A CONCERT TICKET NEEDS TO BE PURCHASED SEPARATELY TO ACCESS THE UPGRADE PACKAGE.

NO REFUNDS, EXCHANGES RESALES OR TRANSFERS WILL BE PERMITTED. ALL PACKAGE ELEMENTS WILL BE RENDERED INVALID IF THIS TICKET IS RESOLD OR TRANSFERRED.

Purchase Upgrade

Event Details

As one of the most innovative, inventive, and inimitable vocal groups of all time, Pentatonix reimagine, reinvigorate, and redefine a cappella. Since emerging in 2011, the three-time GRAMMY® Award-winning and Daytime EMMY® Award-nominated vocal quintet—Scott Hoying, Mitch Grassi, Kirstin Maldonado, Kevin Olusola, and Matt Sallee—have reached unprecedented heights, toppling charts, selling 10 million albums worldwide, generating billions of streams, and performing everywhere from The White House, The Empire State Building, The Macy’s Thanksgiving Day Parade to The Hollywood Bowl. Their catalog boasts back-to-back #1 albums on the Billboard 200—namely the gold-certified Pentatonix [2015] and platinum-certified A Pentatonix Christmas [2016]—and has amassed 30 million monthly listeners on Spotify. Internationally, their releases performed equally as well with five albums being certified gold, platinum, or double platinum in Canada and ranking in the Top 40 albums six times in New Zealand. Their single, “Hallelujah” also achieved international success as a platinum-certified single in Canada and gold-certified in Germany and Switzerland. They notably made history as “the first a cappella act to win ‘Best Arrangement, Instrumental or A Cappella’ at the GRAMMY® Awards” in 2015 and 2016. A year later, they earned another GRAMMY® Award in the category “Best Country Duo/Group Performance” for their duet with Dolly Parton on her song “Jolene.”

Along the way, the collective also graced the stage of The Kennedy Center Honors for Tom Hanks, covering “That Thing You Do” as President Barack and First Lady Michelle Obama watched from the crowd. They have collaborated with Kelly Clarkson, Dolly Parton, Miley Cyrus, and Lindsey Stirling, to name a few. Beyond standout awards show and late-night television appearances, Pentatonix leapt onto the big screen with a cameo in the blockbuster Pitch Perfect 2. They have supported organizations such as Make-A-Wish, Do it for the Love Foundation, and more. The quintet reached milestone after milestone with 2021’s Evergreen and 2022’s Holidays Around The World, with each album and accompanying tour setting new records for Pentatonix. In 2023, the group received a star on the Hollywood Walk Of Fame before closing out the year with a North American Christmas Tour in support of their holiday greatest hits album, The Greatest Christmas Hits. In 2024, Pentatonix starred in the #1 Netflix holiday romcom, Meet Me Next Christmas. Their new album Christmas in the City is out now via Republic Records, debuting at #6 on Billboard’s Top Holiday Albums chart to become their 11th consecutive Top 10 album, maintaining a perfect track record of Top 10 debuts. The album features their reimagined “I’ve Got My Love to Keep Me Warm” with Frank Sinatra, which became the group’s first #1 on Billboard’s Adult Contemporary chart, spending two weeks at #1 and marking Sinatra’s first #1 on the chart since 1967, as well as the first posthumous artist to top the chart in the 21st century.

Frequently Asked Questions

VIP Package Terms & Conditions

Open to all ages. Guests under 18 must be accompanied by an adult. Package purchasers will be contacted 3-5 days prior to the event date with the event schedule, check-in location, time, and instructions on where to pick up package inclusions. Such information will be sent by SUPER to the email address or telephone number provided at the time of purchase. If you have not received this 3 days before the show, please contact us at https://bit.ly/supervipcs. All merchandise must be collected onsite on the day of the show and will not be mailed if you do not check in. You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. By purchasing a package, you consent to have your photograph taken at the event. These images may appear in a collective album that will be visible to other event attendees. Certain images may be shared by SUPER, the photographer, and/or the artist for promotional purposes. Events, dates, venue location, inclusions, merchandise, package programs, and amenities may vary market-by-market and are subject to change and cancellation at any time. All sales are final. No refunds, exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Partial attendance at a single-day event or multiple-day event is not eligible for a refund. The artist, tour promoter, ticketing company, venue, and any other affiliated parties reserve the right to sell additional items not currently listed at their sole discretion. The artist, tour, promoter, ticketing company, venue, or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase. For full terms and conditions of VIP purchases visit https://superfan.live/pentatonix

Plan Your Visit

1 Center Court
Cleveland, Ohio 44115

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ARENA UPGRADES: Rocket Arena is undergoing upgrades to support fan transportation. This will temporarily impact escalators located near Portals 7 & 62 and elevators located near Portals 6 and 30. More information available here

PARKING UPDATE: The Great Day Improvements Garage is now cashless, requiring credit or debit cards for entry. Event parking prices will now vary by event, and visitors should allow extra time for traffic and potential delays. The mobile parking pass process remains unchanged.

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